Lona Newbern is a Patient Care Coordinator. Lona is originally from Jesup, Georgia, and moved to Sparks, Georgia, in January 2010. Lona graduated from Wayne County High School in 1986. She worked in finance for 21 years before coming to work with Audibel Hearing Aid Centers in 2019. Lona’s passion to care for and help people drew her to the hearing industry. She is excited about her new chapter with American Hearing Aid Center beginning February 2024. While the business name may change, Lona’s dedication to providing exceptional customer service remains unwavering.
What Lona loves most about helping the hearing impaired is the ability to watch lives being changed daily. It still amazes her how the ability to hear things that have not been heard in a long time enriches a person’s life. Lona understands because she has a profound hearing loss in her left ear. Struggling to hear stopped and the sounds of life were renewed once she was fit with hearing devices. Lona knows the importance of staying connected with loved ones and the world around her. Her personal hearing experience motivates her to serve her customers with excellence. She wants them to feel like a valued member of the family.
Outside of helping the hearing impaired, Lona treasures spending time with her family. Lona and her husband, Alan, married in May 2010. Lona loves riding with her husband on their Harley Davidson Trike. They enjoy traveling to the mountains together. Lona has one son, Robbie, that resides in Jesup, Georgia. At home, Lona likes to bird watch, flower garden, and decorate extravagantly for Christmas. Her friends affectionally refer to her as “Pinky” and her husband lovingly calls her “His Pinkster” because Lona loves pink!