Thrive App

You’re in control with the Thrive Hearing Control app

The Thrive Hearing Control app lets you easily change settings, adjust volume, create customized memories, and track activities to monitor your health while enjoying the convenience of Intelligent Assistant features.

Thrive App Setup

Account Setup

To set up a new account, the easiest route is to use your existing Apple or Google login. These are stored in your phone through your Apple (iPhone users) or Google (Android users) accounts, which are required to download apps through the App or Google Play store. Your phone should automatically fill in your login information. Alternatively, you may use an email address to create a login.

How to create a Thrive account using your Apple account

How to create a Thrive account using your Google account

How to create a Thrive account with an email address

Concierge Care

If you need further assistance, please feel to reach out to our concierge Thrive account setup support team Monday-Friday 7:00 a.m. – 7:00 p.m. CT: 1-800-733-2596. They will walk you through the setup step by step and answer any questions. We look forward to providing you with an unsurpassed level of care and service! 

Hearing Performance

Edge Mode

Conducts an AI-based analysis of the environment and makes smart and immediate adjustments with just a tap – and helps to make it easier to hear people who are wearing face masks. Exclusive to select technology levels of Arc AI and Via.

Mask Mode

A new custom memory in our Thrive app, boosts certain frequencies to help you better hear people who are wearing face masks. Mask Mode available on select technology levels.

Speech Enhancement

AI-enabled IntelliVoice feature helps improve speech understanding for those with significant hearing loss.

Phone Calls

Answer calls with the touch of a button and hear the conversation streaming directly to your Arc AI or Via hearing aids via Bluetooth technology. (Requires Remote Microphone + for Android phone users)

Better Wireless Streaming

New technology provides consistent wireless performance through your smartphone or wireless accessories while streaming phone calls, TV, music and other media.

Personalized Memories

Create multiple custom memories in the Thrive Hearing app.  You can geotag memories so that your Arc AI or Via hearing aids will adjust automatically next time you visit that location.

Remote Control

Change volume and switch memories on your hearing aids right from your smartphone.

Auto On/Off

Easily and automatically save battery power when you’re not using your hearing aids. Set your hearing aids on a flat, stable surface and they will go into a low-power mode after 15 minutes. Full power resumes when you put them on again. Available in Arc AI and Via hearing aids.

Healthable® Technology

Activity and Engagement Health Tracking

Compatible with both Android and Apple smartphones, the Thrive Hearing app lets you track Engagement and Activity health, giving you an overall Wellness Score. Only available with Arc AI hearing aids.

Fall Detection and Alerts

With integrated sensors, Fall Alert can detect falls and send alert messages to selected contacts. Only available with select technology levels of Arc AI and Via hearing aids.

Intelligent Assistant

Thrive® Assistant

You can conveniently troubleshoot hearing aid and accessory issues and ask a question like, “How do I customize my hearing aid settings?”

TeleHear

Consult with your hearing aid professional virtually to make remote adjustments via video chat Live Sessions.

Transcribe

Conversations are captured on your smartphone so you can read, save and send what’s being said. Available in Arc AI hearing aids.
Exclusive to a select technology level of Arc AI.

Language Translation

Communicate easily with people who speak other languages. Requires an internet connection. Available only for Arc AI hearing aids and requires an Apple device.
Exclusive to select technology levels of Arc AI.

Find My Hearing Aids

Locate your lost hearing aids with ease using the Find My Hearing Aids feature. A signal detector sends a stronger signal the closer you are to your hearing aids.

Self Check

Allows you to perform a diagnostic test on your hearing aids.

Reminders

Schedule reminders for appointments, taking medications, prescription refills or other personal tasks.

Find My Phone

Using your hearing aids and Thrive Assistant, you can now locate you lost or misplaced phone by having it ring.
Exclusive to select technology levels of Arc AI.

Thrive Care

The world’s first app to let family, friends or care team members see information shared by hearing aid wearers.

Thrive Care provides peace of mind to those you choose to share information with while helping you feel confident and independent.

  • Share helpful information like physical activity, hearing aid usage, social engagement and more.
  • You decide what to share from your Thrive Hearing app.
  • Exclusive to Arc AI hearing aids.