About Us

About Us

Hearing solutions that are customized to each patient’s individual needs.

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family members to receive the best possible hearing outcome. We focus on continually serving the hearing needs of Thomasville, GA, and the surrounding communities with dedicated hearing aid care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing aid care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity, and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing experience possible by abiding by the following standards that define American hearing excellence:

  1. Comprehensive Evaluation
    We evaluate your hearing, communication needs, and goals for your life.
  2. Recommend Only What Needs Recommending
    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.
  3. Clear Understanding of the Hearing Journey and Results
    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.
  4. Seeing and Hearing the Benefit
    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping, or Sound Field Verification.
  5. Treatment is More Than Just an Office Visit
    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.
  6. Warranty for One, Warranty for All
    When you work with Audibel, you are working not only with your local hearing instrument specialists but also with the national network that will honor the warranty and support and service guarantees on all Audibel products.
  7. Commitment for a Lifetime
    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

5 out of 5 Stars based on 336 Reviews on Google.

Fantastic service, as always!!

Reviewer Profile Photo Tommy Moore, on Google

The staff is always consciencous about servicing my hearing aids to the best operating level possible. They enjoy their work and doing a great job. Thanks so much Audibel staff.

Reviewer Profile Photo Allan Dear, on Google

Everything went great.

Reviewer Profile Photo Edith Harrell, on Google

They are the best!!!!

Reviewer Profile Photo Terri Eunice, on Google

The staff was very cordial and helpful. They were organized and explained the process well. I could tell that they cared about me and helping me to hear better. It was a very pleasant experience.

Reviewer Profile Photo James Lee, on Google

Professional yet personal!!!

Reviewer Profile Photo Kay Hickman, on Google

A great experience highly recommend going and. Will tell others

Reviewer Profile Photo Kenneth Majors, on Google

Marlin and I both are pleased with the way we are treated by Jason and the whole staff they took the time to make sure that we were able to understand our hearing needs and gave us some great advice to practice at home also, knowing that this is a...

Reviewer Profile Photo Bobbi Jenkins, on Google

Excellent treatment and care of my ears and hearing structure. They take of care hearing aids and keep them in excellent working order. I would recommend them to anyone.

Reviewer Profile Photo Jack Waterbury, on Google

The staff are very friendly, professional and efficient. Their knowledge of helping people with hearing loss is exemplary. I would highly recommend American Hearing Aid Center!

Reviewer Profile Photo Pamela Gee, on Google

Jason is always ready to make sure that I'm completely satisfied with my aids. He checks them out completely on my visit and makes sure they are working correctly and gives tips on new ways to use. Kay is always welcoming and makes sure you have an accommodating next appointment.

Reviewer Profile Photo Karla Barnes, on Google

Jason Murphy has been taking care of so meany for my friends and family's hearing needs over the years. Today he fit me for hearing aids. And I’ll have to say he is just as amazing as they all said he was. Everyone in the office was extremely nice and...

Reviewer Profile Photo Marie Smith, on Google

Great service from Jason and Heather !!

Reviewer Profile Photo Scott Metts, on Google

Always ready to help. I love both of them. The best service.

Reviewer Profile Photo Vicki Spikes, on Google

Very friendly , knowledgeable, and professional

Reviewer Profile Photo Donny Arsenault, on Google

The environment was very professional, friendly, peaceful, teachable and simple. I received a lot of knowledge about my ears and hearing. Truthfully I enjoyed everything about my visit. Definitely pleased

Reviewer Profile Photo Bessie Green, on Google

I love my hearing aids. Been wearing them about 2 years now. Every update adds amazing features. I can’t imagine trying to use them without everyone at American Hearing.

Reviewer Profile Photo Richard Henderson, on Google

Excellent visit

Reviewer Profile Photo John White, on Google

Amazingly friendly staff and Audiologist is so knowledgeable and thorough! Treats you like family. I Highly recommend this office.

Reviewer Profile Photo Joellyn Lott, on Google

April 2026: This was my first appointment with Jason. All went well! More than well! He listened to my concerns and took care of my ear wax. He used a new AI technology to give him a better understanding of how my hearing aids needed adjusting and took time to...

Reviewer Profile Photo Tonja, on Google